Privacy Policy

Thank you for visiting IslaVitalTreats . We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, www.islavitaltreats.com.

1. Information We Collect

We collect personal data and information to provide and improve our services. The types of data we collect include:

a. Personal Data

When you use our services or purchase products, we may collect the following information:

  • Name
  • Email Address (e.g., [email protected])
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (collected and processed by third-party payment processors)
  • IP Address (for website security and analytics)

b. Non-Personal Data

We may also collect non-identifiable information, such as:

  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of your visit

2. How We Use Your Information

We use the information we collect to:

  • Process orders and deliver products
  • Communicate with you regarding your orders or inquiries
  • Provide customer support
  • Send marketing communications (only if you have opted in)
  • Conduct analytics to improve our website and services
  • Ensure compliance with legal requirements

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you opt in to receive marketing or promotional communications.
  • Contractual Obligation: To fulfill orders and provide services.
  • Legitimate Interests: To improve our website and services, ensure security, and enhance the user experience.
  • Legal Obligation: When we are required to process your data for compliance with laws or regulations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: We use third-party services (e.g., payment processors, shipping companies) to fulfill our business obligations.
  • Compliance with Legal Obligations: If required by law or to protect our rights or the rights of others, we may share your personal data.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve the functionality of our website
  • Enhance user experience
  • Conduct website analytics

You can control or disable cookies through your browser settings, but this may affect your ability to use some features of the website.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The duration of retention varies based on:

  • Legal requirements
  • The type of personal data involved
  • Whether the data is necessary for the fulfillment of contracts or services

7. Your Rights Under GDPR

As a user from the European Economic Area (EEA), you have the following rights under GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request that your data be transferred to another service provider.
  • Right to Object: You can object to the processing of your personal data in certain situations.
  • Right to Withdraw Consent: If you have given consent to processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

8. Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, or loss of your data. However, please be aware that no method of transmission over the internet is entirely secure.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If we become aware that we have inadvertently collected personal data from a minor, we will delete such information.

10. Third-Party Links

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the privacy policy of every site you visit, as we are not responsible for the content or privacy practices of third parties.

11. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA). We ensure that any international transfers of data are subject to appropriate safeguards, such as the use of Standard Contractual Clauses (SCCs), in compliance with GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the effective date at the top will be updated. We encourage you to review this Privacy Policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

IslaVitalTreats
Email: [email protected]
Address: Sin Now Avenida, Aguadilla, Puerto Rico 00603

Thank you for trusting IslaVitalTreats with your privacy.